:root {
    --contact-white: #ffffff;
    --contact-ink: #182221;
    --contact-ink-soft: #4d5b59;
    --contact-muted: #70807d;
    --contact-emerald-deep: #004b4f;
    --contact-emerald: #006b6f;
    --contact-emerald-soft: #e8f4f1;
    --contact-gold: #d4af37;
    --contact-gold-light: #f2d16b;
    --contact-gold-soft: #fff7df;
    --contact-line: #e2e8e6;
    --contact-surface: #f7faf9;
    --contact-danger: #b42318;
    --contact-danger-soft: #fff1ef;
    --contact-success: #047857;
    --contact-success-soft: #ecfdf5;
    --contact-shadow-sm: 0 10px 30px rgba(16, 44, 42, 0.08);
    --contact-shadow-md: 0 24px 60px rgba(16, 44, 42, 0.13);
    --contact-radius-sm: 14px;
    --contact-radius-md: 22px;
    --contact-radius-lg: 34px;
    --contact-shell: 1200px;
    --contact-transition: 220ms ease;
}

* {
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body.contact-page {
    background: var(--contact-white);
    color: var(--contact-ink);
    font-family: "DM Sans", Arial, sans-serif;
    line-height: 1.6;
    margin: 0;
    overflow-x: hidden;
}

body.contact-page,
body.contact-page button,
body.contact-page a,
body.contact-page input,
body.contact-page textarea,
body.contact-page select {
    -webkit-font-smoothing: antialiased;
    text-rendering: optimizeLegibility;
}

body.contact-page img {
    display: block;
    max-width: 100%;
}

body.contact-page a {
    color: inherit;
    text-decoration: none;
}

body.contact-page h1,
body.contact-page h2,
body.contact-page h3,
body.contact-page p {
    margin: 0;
}

body.contact-page h1,
body.contact-page h2 {
    font-family: "Playfair Display", Georgia, serif;
}

.contact-shell {
    margin: 0 auto;
    max-width: var(--contact-shell);
    padding-left: 28px;
    padding-right: 28px;
    width: 100%;
}

.skip-link {
    background: var(--contact-emerald-deep);
    color: var(--contact-white);
    left: 16px;
    opacity: 0;
    padding: 10px 16px;
    pointer-events: none;
    position: fixed;
    top: 16px;
    transform: translateY(-150%);
    transition:
        opacity var(--contact-transition),
        transform var(--contact-transition);
    z-index: 999;
}

.skip-link:focus {
    opacity: 1;
    pointer-events: auto;
    transform: translateY(0);
}

/* =========================
   NAVIGATION
========================= */

.site-header {
    background: rgba(255, 255, 255, 0);
    left: 0;
    position: fixed;
    right: 0;
    top: 0;
    transition:
        background var(--contact-transition),
        box-shadow var(--contact-transition),
        border-color var(--contact-transition);
    z-index: 100;
}

.site-header.is-scrolled {
    background: rgba(255, 255, 255, 0.95);
    border-bottom: 1px solid rgba(0, 75, 79, 0.1);
    box-shadow: 0 8px 28px rgba(10, 35, 34, 0.08);
    backdrop-filter: blur(14px);
}

.site-nav {
    align-items: center;
    display: grid;
    gap: 26px;
    grid-template-columns: auto 1fr auto;
    margin: 0 auto;
    max-width: 1320px;
    min-height: 82px;
    padding: 14px 32px;
    position: relative;
}

.brand-logo,
.footer-logo {
    align-items: center;
    display: inline-flex;
    flex-shrink: 0;
}

.brand-logo img {
    height: 42px;
    object-fit: contain;
    width: auto;
}

.site-nav-links {
    align-items: center;
    display: flex;
    gap: 6px;
    justify-content: center;
}

.site-nav-links a {
    border-radius: 999px;
    color: var(--contact-ink-soft);
    font-size: 14px;
    font-weight: 700;
    padding: 9px 13px;
    transition:
        background var(--contact-transition),
        color var(--contact-transition),
        transform var(--contact-transition);
}

.site-nav-links a:hover,
.site-nav-links a:focus-visible,
.site-nav-links a.active {
    background: rgba(0, 107, 111, 0.08);
    color: var(--contact-emerald-deep);
    outline: none;
}

.site-nav-links a:hover {
    transform: translateY(-1px);
}

.nav-login-button {
    align-items: center;
    background: var(--contact-gold);
    border: 1px solid var(--contact-gold);
    border-radius: 999px;
    color: var(--contact-emerald-deep);
    display: inline-flex;
    font-size: 14px;
    font-weight: 800;
    justify-content: center;
    min-height: 42px;
    padding: 10px 17px;
    transition:
        background var(--contact-transition),
        border-color var(--contact-transition),
        box-shadow var(--contact-transition),
        transform var(--contact-transition);
    white-space: nowrap;
}

.nav-login-button:hover,
.nav-login-button:focus-visible {
    background: var(--contact-gold-soft);
    border-color: var(--contact-gold-soft);
    box-shadow: 0 10px 20px rgba(212, 175, 55, 0.28);
    color: var(--contact-emerald-deep);
    outline: none;
    transform: translateY(-2px);
}

.mobile-menu-button {
    background: transparent;
    border: 0;
    cursor: pointer;
    display: none;
    height: 42px;
    padding: 8px;
    width: 42px;
}

.mobile-menu-button span {
    background: var(--contact-emerald-deep);
    border-radius: 999px;
    display: block;
    height: 2px;
    margin: 5px auto;
    transition:
        opacity var(--contact-transition),
        transform var(--contact-transition);
    width: 22px;
}

/* =========================
   SHARED COMPONENTS
========================= */

.content-section {
    padding: 118px 0;
}

.eyebrow {
    align-items: center;
    color: var(--contact-emerald);
    display: inline-flex;
    font-size: 12px;
    font-weight: 800;
    letter-spacing: 0.16em;
    text-transform: uppercase;
}

.eyebrow::before {
    background: var(--contact-gold);
    border-radius: 50%;
    content: "";
    height: 7px;
    margin-right: 9px;
    width: 7px;
}

.section-heading {
    max-width: 720px;
}

.centered-heading {
    margin-left: auto;
    margin-right: auto;
    text-align: center;
}

.centered-heading .eyebrow {
    justify-content: center;
}

.section-heading h2,
.form-copy h2,
.management-copy h2,
.faq-copy h2,
.final-cta-content h2 {
    color: var(--contact-ink);
    font-size: clamp(38px, 4.5vw, 62px);
    letter-spacing: -0.045em;
    line-height: 1.08;
    margin-top: 16px;
}

.section-heading > p:last-child,
.form-copy > p,
.management-copy > p,
.final-cta-content > p:not(.eyebrow) {
    color: var(--contact-ink-soft);
    font-size: 17px;
    margin-top: 22px;
}

.button {
    align-items: center;
    border: 1px solid transparent;
    border-radius: 999px;
    cursor: pointer;
    display: inline-flex;
    font-family: inherit;
    font-size: 15px;
    font-weight: 800;
    justify-content: center;
    min-height: 52px;
    padding: 13px 22px;
    transition:
        background var(--contact-transition),
        border-color var(--contact-transition),
        box-shadow var(--contact-transition),
        color var(--contact-transition),
        transform var(--contact-transition);
}

.button:hover,
.button:focus-visible {
    outline: none;
    transform: translateY(-3px);
}

.button-primary {
    background: var(--contact-gold);
    border-color: var(--contact-gold);
    box-shadow: 0 12px 24px rgba(212, 175, 55, 0.28);
    color: var(--contact-emerald-deep);
}

.button-primary:hover,
.button-primary:focus-visible {
    background: var(--contact-gold-light);
    border-color: var(--contact-gold-light);
    box-shadow: 0 16px 32px rgba(212, 175, 55, 0.35);
    color: var(--contact-emerald-deep);
}

.button-secondary {
    background: var(--contact-white);
    border-color: rgba(0, 75, 79, 0.17);
    color: var(--contact-emerald-deep);
}

.button-secondary:hover,
.button-secondary:focus-visible {
    border-color: var(--contact-emerald);
    box-shadow: 0 14px 26px rgba(16, 44, 42, 0.1);
}

/* =========================
   HERO
========================= */

.contact-page--motion {
    --contact-hero-scroll-progress: 0;
    --contact-hero-shift: 0px;
    --contact-copy-shift: 0px;
    --contact-visual-scale: 1;
    --contact-visual-rotate: 0deg;
    --contact-card-offset: 0px;
}

.contact-hero {
    background:
        radial-gradient(circle at 12% 25%, rgba(212, 175, 55, 0.17), transparent 30%),
        radial-gradient(circle at 92% 20%, rgba(0, 107, 111, 0.15), transparent 32%),
        linear-gradient(180deg, #ffffff 0%, #f4faf8 100%);
    min-height: 800px;
    overflow: hidden;
    padding: 158px 0 86px;
    position: relative;
}

.contact-hero--cinematic {
    isolation: isolate;
}

.contact-grain {
    background-image: radial-gradient(
        rgba(0, 75, 79, 0.12) 0.65px,
        transparent 0.65px
    );
    background-size: 8px 8px;
    inset: 0;
    mask-image: linear-gradient(
        to bottom,
        rgba(0, 0, 0, 0.35),
        transparent 80%
    );
    opacity: 0.2;
    pointer-events: none;
    position: absolute;
    z-index: -1;
}

.contact-light {
    border-radius: 50%;
    opacity: 0.6;
    pointer-events: none;
    position: absolute;
    transform: translate3d(0, var(--contact-float-y, 0), 0);
    transition: transform 120ms linear;
    z-index: -1;
}

.contact-light-one {
    background: radial-gradient(
        circle,
        rgba(212, 175, 55, 0.24) 0%,
        rgba(212, 175, 55, 0) 68%
    );
    height: min(44vw, 640px);
    left: -13vw;
    top: 10%;
    width: min(44vw, 640px);
}

.contact-light-two {
    background: radial-gradient(
        circle,
        rgba(0, 107, 111, 0.16) 0%,
        rgba(0, 107, 111, 0) 70%
    );
    bottom: -18vw;
    height: min(52vw, 770px);
    right: -14vw;
    width: min(52vw, 770px);
}

.contact-orbit {
    border: 1px solid rgba(0, 107, 111, 0.11);
    border-radius: 50%;
    pointer-events: none;
    position: absolute;
    transform: translate3d(0, var(--contact-float-y, 0), 0);
    transition: transform 120ms linear;
    z-index: -1;
}

.contact-orbit-one {
    height: 610px;
    right: -260px;
    top: 88px;
    width: 610px;
}

.contact-orbit-two {
    bottom: -330px;
    height: 600px;
    left: -270px;
    width: 600px;
}

.contact-hero-layout {
    align-items: center;
    display: grid;
    gap: 70px;
    grid-template-columns: minmax(0, 1.04fr) minmax(390px, 0.96fr);
    min-height: 560px;
    position: relative;
    z-index: 1;
}

.contact-hero-copy {
    max-width: 680px;
    transform: translate3d(0, var(--contact-copy-shift), 0);
    transition: transform 90ms linear;
    will-change: transform;
}

.contact-hero-copy h1 {
    color: var(--contact-ink);
    font-size: clamp(54px, 6.5vw, 84px);
    letter-spacing: -0.07em;
    line-height: 0.97;
    margin-top: 18px;
}

.contact-hero-copy h1 span {
    color: var(--contact-emerald-deep);
}

.contact-hero-description {
    color: var(--contact-ink-soft);
    font-size: 18px;
    line-height: 1.72;
    margin-top: 28px;
    max-width: 620px;
}

.contact-hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin-top: 32px;
}

.contact-hero-notes {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 10px 18px;
    margin-top: 34px;
}

.contact-hero-notes span {
    color: var(--contact-muted);
    font-size: 13px;
    font-weight: 800;
}

.contact-hero-notes span::before {
    color: var(--contact-gold);
    content: "•";
    margin-right: 7px;
}

.contact-hero-visual {
    min-height: 520px;
    position: relative;
    transform: translate3d(0, var(--contact-hero-shift), 0);
    transition: transform 90ms linear;
    will-change: transform;
}

.contact-hero-stage {
    align-items: center;
    background:
        radial-gradient(
            circle at center,
            rgba(212, 175, 55, 0.26),
            transparent 56%
        ),
        linear-gradient(145deg, #f7faf9, #edf7f4);
    border: 1px solid rgba(0, 75, 79, 0.1);
    border-radius: var(--contact-radius-lg);
    box-shadow: var(--contact-shadow-md);
    display: flex;
    height: 100%;
    justify-content: center;
    min-height: 520px;
    overflow: hidden;
    padding: 42px;
    position: relative;
    transform: rotate(1.4deg);
}

.contact-hero-stage::before {
    border: 1px solid rgba(0, 107, 111, 0.12);
    border-radius: 50%;
    content: "";
    height: 76%;
    left: 50%;
    pointer-events: none;
    position: absolute;
    top: 50%;
    transform: translate(-50%, -50%)
        scale(calc(0.9 + (var(--contact-hero-scroll-progress) * 0.18)));
    transition: transform 90ms linear;
    width: 76%;
}

.contact-stage-glow {
    background: rgba(212, 175, 55, 0.25);
    border-radius: 50%;
    filter: blur(40px);
    height: 260px;
    left: 50%;
    position: absolute;
    top: 50%;
    transform: translate(-50%, -50%)
        scale(calc(1 + (var(--contact-hero-scroll-progress) * 0.32)));
    transition: transform 90ms linear;
    width: 260px;
}

.contact-visual-mark {
    align-items: center;
    color: var(--contact-emerald-deep);
    display: flex;
    font-family: "Playfair Display", Georgia, serif;
    font-size: clamp(76px, 11vw, 150px);
    font-weight: 700;
    gap: 8px;
    letter-spacing: -0.15em;
    position: relative;
    transform: rotate(var(--contact-visual-rotate))
        scale(var(--contact-visual-scale));
    transition: transform 90ms linear;
    z-index: 1;
}

.contact-visual-mark span:nth-child(2) {
    color: var(--contact-gold);
    font-family: "DM Sans", Arial, sans-serif;
    font-size: 0.76em;
    letter-spacing: -0.13em;
    transform: translateY(7px);
}

.contact-stage-shine {
    background: linear-gradient(
        120deg,
        transparent 30%,
        rgba(255, 255, 255, 0.5) 50%,
        transparent 68%
    );
    inset: 0;
    opacity: calc(0.05 + (var(--contact-hero-scroll-progress) * 0.22));
    pointer-events: none;
    position: absolute;
    transform: translateX(
        calc(-62% + (var(--contact-hero-scroll-progress) * 125%))
    );
    transition:
        opacity 90ms linear,
        transform 90ms linear;
}

.contact-support-card,
.contact-management-card {
    backdrop-filter: blur(12px);
    background: rgba(255, 255, 255, 0.92);
    border: 1px solid rgba(0, 75, 79, 0.1);
    border-radius: 18px;
    box-shadow: var(--contact-shadow-sm);
    display: grid;
    gap: 3px;
    padding: 16px 18px;
    position: absolute;
    transition: transform 110ms linear;
    will-change: transform;
}

.contact-support-card {
    bottom: 28px;
    left: -38px;
    max-width: 245px;
    transform: translate3d(
        calc(-1 * var(--contact-card-offset)),
        calc(var(--contact-card-offset) * 0.25),
        0
    );
}

.contact-management-card {
    max-width: 230px;
    right: -25px;
    top: 30px;
    transform: translate3d(
        var(--contact-card-offset),
        calc(-1 * var(--contact-card-offset) * 0.25),
        0
    );
}

.contact-support-card span,
.contact-management-card span {
    color: var(--contact-muted);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.contact-support-card strong,
.contact-management-card strong {
    color: var(--contact-emerald-deep);
    font-size: 16px;
    line-height: 1.25;
}

/* =========================
   INQUIRY CATEGORY
========================= */

.inquiry-section {
    background: var(--contact-white);
}

.inquiry-grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(3, 1fr);
    margin-top: 55px;
}

.inquiry-card {
    background: var(--contact-white);
    border: 1px solid var(--contact-line);
    border-radius: var(--contact-radius-md);
    min-height: 235px;
    padding: 28px;
    transition:
        border-color var(--contact-transition),
        box-shadow var(--contact-transition),
        transform var(--contact-transition);
}

.inquiry-card:hover {
    border-color: rgba(0, 107, 111, 0.28);
    box-shadow: var(--contact-shadow-sm);
    transform: translateY(-6px);
}

.inquiry-number {
    color: var(--contact-gold);
    font-size: 13px;
    font-weight: 900;
    letter-spacing: 0.09em;
}

.inquiry-card h3 {
    color: var(--contact-emerald-deep);
    font-size: 21px;
    margin-top: 30px;
}

.inquiry-card p {
    color: var(--contact-ink-soft);
    font-size: 14px;
    margin-top: 10px;
}

.inquiry-card-featured {
    background: linear-gradient(
        135deg,
        rgba(0, 75, 79, 0.96),
        rgba(0, 107, 111, 0.94)
    );
    border-color: var(--contact-emerald-deep);
}

.inquiry-card-featured h3,
.inquiry-card-featured p {
    color: var(--contact-white);
}

.inquiry-card-featured p {
    opacity: 0.84;
}

/* =========================
   MEMBER VERIFICATION
========================= */

.agent-verification-section {
    background:
        radial-gradient(circle at 12% 12%, rgba(242, 209, 107, 0.18), transparent 30%),
        linear-gradient(145deg, #003f43, #006267);
    color: var(--contact-white);
    overflow: hidden;
    position: relative;
}

.agent-verification-layout {
    align-items: start;
    display: grid;
    gap: 62px;
    grid-template-columns: minmax(0, 0.78fr) minmax(0, 1.22fr);
}

.agent-verification-copy {
    max-width: 480px;
    position: sticky;
    top: 118px;
}

.agent-verification-copy .eyebrow {
    color: var(--contact-gold-light);
}

.agent-verification-copy h2 {
    color: var(--contact-white);
    font-size: clamp(42px, 5vw, 68px);
    letter-spacing: -0.045em;
    line-height: 0.98;
    margin-top: 17px;
}

.agent-verification-copy > p:not(.eyebrow) {
    color: rgba(255, 255, 255, 0.78);
    font-size: 17px;
    margin-top: 24px;
}

.agent-verification-safety {
    align-items: flex-start;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(242, 209, 107, 0.32);
    border-radius: 20px;
    display: grid;
    gap: 14px;
    grid-template-columns: 38px 1fr;
    margin-top: 34px;
    padding: 18px;
}

.agent-verification-check {
    align-items: center;
    background: var(--contact-gold-light);
    border-radius: 50%;
    color: var(--contact-emerald-deep);
    display: inline-flex;
    font-size: 19px;
    font-weight: 900;
    height: 38px;
    justify-content: center;
    width: 38px;
}

.agent-verification-safety strong {
    color: var(--contact-white);
    font-size: 14px;
}

.agent-verification-safety p {
    color: rgba(255, 255, 255, 0.68);
    font-size: 13px;
    margin-top: 5px;
}

.agent-verification-panel {
    background: var(--contact-white);
    border: 1px solid rgba(255, 255, 255, 0.3);
    border-radius: 30px;
    box-shadow: 0 30px 76px rgba(0, 25, 27, 0.28);
    color: var(--contact-ink);
    min-height: 360px;
    padding: 30px;
}

.agent-search-form label {
    color: var(--contact-emerald-deep);
    display: block;
    font-size: 13px;
    font-weight: 800;
    margin-bottom: 9px;
}

.agent-search-control {
    display: grid;
    gap: 10px;
    grid-template-columns: minmax(0, 1fr) auto;
}

.agent-search-control input {
    background: var(--contact-white);
    border: 1px solid var(--contact-line);
    border-radius: 14px;
    color: var(--contact-ink);
    font: inherit;
    min-height: 52px;
    padding: 12px 15px;
    width: 100%;
}

.agent-search-control input:focus {
    border-color: var(--contact-emerald);
    box-shadow: 0 0 0 4px rgba(0, 107, 111, 0.1);
    outline: none;
}

.agent-search-control .button {
    border: 0;
    cursor: pointer;
    min-height: 52px;
    white-space: nowrap;
}

.agent-search-control .button:disabled {
    cursor: wait;
    opacity: 0.66;
}

.agent-search-help {
    color: var(--contact-muted);
    font-size: 12px;
    margin-top: 8px;
}

.agent-search-toolbar {
    align-items: center;
    border-top: 1px solid var(--contact-line);
    display: flex;
    gap: 14px;
    justify-content: space-between;
    margin-top: 22px;
    padding-top: 18px;
}

.agent-search-status {
    color: var(--contact-muted);
    font-size: 13px;
}

.agent-search-status.is-error {
    color: var(--contact-danger);
    font-weight: 700;
}

.agent-search-status.is-success {
    color: var(--contact-success);
    font-weight: 700;
}

.agent-search-clear {
    background: transparent;
    border: 0;
    color: var(--contact-emerald);
    cursor: pointer;
    font: inherit;
    font-size: 12px;
    font-weight: 800;
    padding: 5px;
    white-space: nowrap;
}

.agent-results-grid {
    display: grid;
    gap: 12px;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    margin-top: 18px;
}

.agent-result-card {
    align-items: center;
    background: var(--contact-surface);
    border: 1px solid var(--contact-line);
    border-radius: 18px;
    color: var(--contact-ink);
    cursor: pointer;
    display: grid;
    font: inherit;
    gap: 12px;
    grid-template-columns: 62px minmax(0, 1fr) auto;
    min-width: 0;
    padding: 13px;
    text-align: left;
    transition:
        border-color var(--contact-transition),
        box-shadow var(--contact-transition),
        transform var(--contact-transition);
    width: 100%;
}

.agent-result-card:hover,
.agent-result-card:focus-visible {
    border-color: rgba(0, 107, 111, 0.48);
    box-shadow: var(--contact-shadow-sm);
    outline: none;
    transform: translateY(-2px);
}

.agent-result-avatar,
.agent-profile-avatar {
    align-items: center;
    background: linear-gradient(145deg, var(--contact-gold-soft), #dfeeea);
    border: 2px solid rgba(212, 175, 55, 0.5);
    border-radius: 50%;
    color: var(--contact-emerald-deep);
    display: flex;
    font-weight: 900;
    justify-content: center;
    overflow: hidden;
    position: relative;
}

.agent-result-avatar {
    font-size: 17px;
    height: 62px;
    width: 62px;
}

.agent-result-avatar img,
.agent-profile-avatar img {
    height: 100%;
    inset: 0;
    object-fit: cover;
    position: absolute;
    width: 100%;
}

.agent-result-info {
    min-width: 0;
}

.agent-result-info strong {
    color: var(--contact-emerald-deep);
    display: block;
    font-size: 14px;
    line-height: 1.3;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.agent-result-info span {
    color: var(--contact-muted);
    display: block;
    font-size: 11px;
    margin-top: 4px;
    text-transform: capitalize;
}

.agent-result-verified {
    align-items: center;
    background: var(--contact-success-soft);
    border-radius: 50%;
    color: var(--contact-success);
    display: inline-flex;
    font-size: 13px;
    font-weight: 900;
    height: 28px;
    justify-content: center;
    width: 28px;
}

.agent-empty-state {
    background: var(--contact-surface);
    border: 1px dashed rgba(0, 107, 111, 0.28);
    border-radius: 18px;
    color: var(--contact-muted);
    grid-column: 1 / -1;
    padding: 26px;
    text-align: center;
}

.agent-empty-state strong {
    color: var(--contact-emerald-deep);
    display: block;
    margin-bottom: 5px;
}

body.agent-modal-open {
    overflow: hidden;
}

.agent-profile-modal {
    align-items: center;
    display: flex;
    inset: 0;
    justify-content: center;
    padding: 20px;
    position: fixed;
    z-index: 1200;
}

.agent-profile-modal[hidden] {
    display: none;
}

.agent-profile-backdrop {
    background: rgba(4, 23, 24, 0.72);
    border: 0;
    cursor: default;
    inset: 0;
    position: absolute;
    width: 100%;
}

.agent-profile-dialog {
    background: var(--contact-white);
    border: 1px solid rgba(242, 209, 107, 0.45);
    border-radius: 28px;
    box-shadow: 0 34px 90px rgba(0, 0, 0, 0.3);
    max-height: min(760px, 92vh);
    max-width: 540px;
    overflow: auto;
    padding: 30px;
    position: relative;
    width: 100%;
    z-index: 1;
}

.agent-profile-close {
    align-items: center;
    background: var(--contact-surface);
    border: 1px solid var(--contact-line);
    border-radius: 50%;
    color: var(--contact-emerald-deep);
    cursor: pointer;
    display: flex;
    font-size: 25px;
    height: 42px;
    justify-content: center;
    line-height: 1;
    position: absolute;
    right: 18px;
    top: 18px;
    width: 42px;
}

.agent-profile-content {
    text-align: center;
}

.agent-profile-loading {
    color: var(--contact-muted);
    padding: 60px 20px;
}

.agent-profile-avatar {
    font-size: 30px;
    height: 126px;
    margin: 8px auto 20px;
    width: 126px;
}

.agent-profile-badge {
    align-items: center;
    background: var(--contact-success-soft);
    border: 1px solid rgba(4, 120, 87, 0.16);
    border-radius: 999px;
    color: var(--contact-success);
    display: inline-flex;
    font-size: 11px;
    font-weight: 900;
    gap: 6px;
    letter-spacing: 0.07em;
    padding: 7px 11px;
    text-transform: uppercase;
}

.agent-profile-content h2 {
    color: var(--contact-emerald-deep);
    font-family: "Playfair Display", Georgia, serif;
    font-size: 34px;
    line-height: 1.08;
    margin-top: 14px;
}

.agent-profile-role {
    color: var(--contact-muted);
    font-size: 14px;
    margin-top: 7px;
}

.agent-profile-facts {
    background: var(--contact-surface);
    border: 1px solid var(--contact-line);
    border-radius: 18px;
    display: grid;
    gap: 0;
    margin-top: 24px;
    padding: 5px 18px;
    text-align: left;
}

.agent-profile-fact {
    align-items: center;
    border-bottom: 1px solid var(--contact-line);
    display: flex;
    gap: 20px;
    justify-content: space-between;
    padding: 12px 0;
}

.agent-profile-fact:last-child {
    border-bottom: 0;
}

.agent-profile-fact span {
    color: var(--contact-muted);
    font-size: 12px;
}

.agent-profile-fact strong,
.agent-profile-fact a {
    color: var(--contact-emerald-deep);
    font-size: 13px;
    font-weight: 800;
    text-align: right;
    word-break: break-word;
}

.agent-profile-fact a:hover,
.agent-profile-fact a:focus-visible {
    color: var(--contact-emerald);
    text-decoration: underline;
}

.agent-profile-notice {
    color: var(--contact-muted);
    font-size: 12px;
    line-height: 1.65;
    margin-top: 20px;
}

/* =========================
   CONTACT FORM
========================= */

.form-section {
    background:
        linear-gradient(
            90deg,
            rgba(0, 75, 79, 0.03),
            rgba(212, 175, 55, 0.07)
        ),
        var(--contact-surface);
}

.form-layout {
    align-items: start;
    display: grid;
    gap: 78px;
    grid-template-columns: minmax(0, 0.82fr) minmax(0, 1.18fr);
}

.form-copy {
    max-width: 460px;
}

.form-routing-note {
    align-items: flex-start;
    background: var(--contact-white);
    border: 1px solid rgba(212, 175, 55, 0.46);
    border-radius: 18px;
    display: grid;
    gap: 13px;
    grid-template-columns: 30px 1fr;
    margin-top: 32px;
    padding: 18px;
}

.routing-note-icon {
    align-items: center;
    background: var(--contact-gold-soft);
    border-radius: 50%;
    color: var(--contact-emerald-deep);
    display: inline-flex;
    font-size: 15px;
    font-weight: 900;
    height: 29px;
    justify-content: center;
    width: 29px;
}

.form-routing-note strong {
    color: var(--contact-emerald-deep);
    font-size: 14px;
}

.form-routing-note p {
    color: var(--contact-ink-soft);
    font-size: 13px;
    line-height: 1.65;
    margin-top: 4px;
}

.form-routing-note em {
    color: var(--contact-emerald-deep);
    font-style: normal;
    font-weight: 800;
}

.contact-form {
    background: var(--contact-white);
    border: 1px solid rgba(0, 75, 79, 0.1);
    border-radius: var(--contact-radius-lg);
    box-shadow: var(--contact-shadow-md);
    padding: 34px;
}

.form-row {
    display: grid;
    gap: 16px;
    grid-template-columns: repeat(2, 1fr);
    margin-bottom: 16px;
}

.form-field {
    display: grid;
    gap: 8px;
}

.form-field-full {
    margin-top: 16px;
}

.form-field label {
    color: var(--contact-emerald-deep);
    font-size: 13px;
    font-weight: 800;
}

.form-field label span,
.consent-field strong {
    color: var(--contact-danger);
}

.form-field label small {
    color: var(--contact-muted);
    font-size: 11px;
    font-weight: 600;
    margin-left: 3px;
}

.form-field input,
.form-field textarea,
.form-field select {
    background: #fbfcfc;
    border: 1px solid var(--contact-line);
    border-radius: 12px;
    color: var(--contact-ink);
    font-family: inherit;
    font-size: 14px;
    min-height: 48px;
    outline: none;
    padding: 12px 13px;
    transition:
        background var(--contact-transition),
        border-color var(--contact-transition),
        box-shadow var(--contact-transition);
    width: 100%;
}

.form-field textarea {
    line-height: 1.6;
    min-height: 155px;
    resize: vertical;
}

.form-field select {
    appearance: none;
    background-image:
        linear-gradient(45deg, transparent 50%, var(--contact-emerald-deep) 50%),
        linear-gradient(135deg, var(--contact-emerald-deep) 50%, transparent 50%);
    background-position:
        calc(100% - 18px) 20px,
        calc(100% - 13px) 20px;
    background-repeat: no-repeat;
    background-size: 5px 5px, 5px 5px;
    cursor: pointer;
    padding-right: 36px;
}

.form-field input::placeholder,
.form-field textarea::placeholder {
    color: #9aa7a4;
}

.form-field input:focus,
.form-field textarea:focus,
.form-field select:focus {
    background: var(--contact-white);
    border-color: var(--contact-emerald);
    box-shadow: 0 0 0 4px rgba(0, 107, 111, 0.1);
}

.form-field input[aria-invalid="true"],
.form-field textarea[aria-invalid="true"],
.form-field select[aria-invalid="true"] {
    background: var(--contact-danger-soft);
    border-color: rgba(180, 35, 24, 0.58);
}

.field-helper {
    color: var(--contact-muted);
    font-size: 11px;
    line-height: 1.55;
    margin-top: 1px;
}

.management-escalation-notice {
    background: var(--contact-gold-soft);
    border: 1px solid rgba(212, 175, 55, 0.62);
    border-radius: 14px;
    color: var(--contact-emerald-deep);
    margin-top: 18px;
    padding: 15px 16px;
}

.management-escalation-notice strong {
    font-size: 14px;
}

.management-escalation-notice p {
    color: var(--contact-ink-soft);
    font-size: 13px;
    line-height: 1.65;
    margin-top: 5px;
}

.consent-field {
    align-items: flex-start;
    color: var(--contact-ink-soft);
    cursor: pointer;
    display: grid;
    font-size: 12px;
    gap: 10px;
    grid-template-columns: 18px 1fr;
    line-height: 1.6;
    margin-top: 22px;
}

.consent-field input {
    accent-color: var(--contact-emerald);
    cursor: pointer;
    height: 17px;
    margin: 2px 0 0;
    width: 17px;
}

.form-submit-button {
    margin-top: 24px;
}

.form-submit-button[disabled] {
    cursor: not-allowed;
    opacity: 0.65;
    transform: none;
}

.form-status {
    border-radius: 12px;
    display: none;
    font-size: 13px;
    font-weight: 700;
    line-height: 1.6;
    margin-top: 15px;
    padding: 12px 14px;
}

.form-status.is-visible {
    display: block;
}

.form-status.is-success {
    background: var(--contact-success-soft);
    border: 1px solid rgba(4, 120, 87, 0.18);
    color: var(--contact-success);
}

.form-status.is-error {
    background: var(--contact-danger-soft);
    border: 1px solid rgba(180, 35, 24, 0.18);
    color: var(--contact-danger);
}

/* =========================
   PROCESS
========================= */

.process-section {
    background: var(--contact-white);
}

.process-grid {
    display: grid;
    gap: 18px;
    grid-template-columns: repeat(4, 1fr);
    margin-top: 52px;
}

.process-card {
    border-top: 2px solid var(--contact-gold);
    min-height: 215px;
    padding: 24px 2px 0;
}

.process-step {
    color: var(--contact-muted);
    font-size: 12px;
    font-weight: 900;
    letter-spacing: 0.1em;
}

.process-card h3 {
    color: var(--contact-emerald-deep);
    font-size: 21px;
    margin-top: 22px;
}

.process-card p {
    color: var(--contact-ink-soft);
    font-size: 14px;
    margin-top: 10px;
}

/* =========================
   MANAGEMENT CONCERNS
========================= */

.management-section {
    background:
        radial-gradient(
            circle at 85% 18%,
            rgba(212, 175, 55, 0.22),
            transparent 30%
        ),
        linear-gradient(145deg, var(--contact-emerald-deep), #00383c);
    color: var(--contact-white);
    overflow: hidden;
    position: relative;
}

.management-layout {
    align-items: center;
    display: grid;
    gap: 74px;
    grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.08fr);
}

.management-copy .eyebrow {
    color: var(--contact-gold-soft);
}

.management-copy h2 {
    color: var(--contact-white);
}

.management-copy > p {
    color: rgba(255, 255, 255, 0.78);
}

.management-points {
    display: grid;
    gap: 14px;
}

.management-points article {
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.14);
    border-radius: 18px;
    display: grid;
    gap: 17px;
    grid-template-columns: 34px 1fr;
    min-height: 130px;
    padding: 22px;
    transition:
        background var(--contact-transition),
        transform var(--contact-transition);
}

.management-points article:hover {
    background: rgba(255, 255, 255, 0.13);
    transform: translateX(6px);
}

.management-points article > span {
    color: var(--contact-gold);
    font-size: 12px;
    font-weight: 900;
    letter-spacing: 0.1em;
    padding-top: 3px;
}

.management-points h3 {
    color: var(--contact-white);
    font-size: 19px;
}

.management-points p {
    color: rgba(255, 255, 255, 0.72);
    font-size: 14px;
    margin-top: 7px;
}

/* =========================
   FAQ
========================= */

.faq-section {
    background: var(--contact-surface);
}

.faq-layout {
    align-items: start;
    display: grid;
    gap: 74px;
    grid-template-columns: minmax(0, 0.86fr) minmax(0, 1.14fr);
}

.faq-list {
    border-top: 1px solid rgba(0, 75, 79, 0.15);
}

.faq-item {
    border-bottom: 1px solid rgba(0, 75, 79, 0.15);
    padding: 0;
}

.faq-item summary {
    color: var(--contact-emerald-deep);
    cursor: pointer;
    font-size: 17px;
    font-weight: 800;
    list-style: none;
    padding: 22px 34px 22px 0;
    position: relative;
}

.faq-item summary::-webkit-details-marker {
    display: none;
}

.faq-item summary::after {
    color: var(--contact-gold);
    content: "+";
    font-size: 25px;
    font-weight: 400;
    line-height: 1;
    position: absolute;
    right: 2px;
    top: 19px;
}

.faq-item[open] summary::after {
    content: "−";
}

.faq-item p {
    color: var(--contact-ink-soft);
    font-size: 15px;
    line-height: 1.72;
    padding: 0 34px 23px 0;
}

/* =========================
   FINAL CTA
========================= */

.final-cta-section {
    background:
        radial-gradient(
            circle at 19% 30%,
            rgba(212, 175, 55, 0.19),
            transparent 30%
        ),
        linear-gradient(135deg, #f2faf7 0%, #ffffff 48%, #fff9e6 100%);
    border-bottom: 1px solid var(--contact-line);
    border-top: 1px solid var(--contact-line);
    overflow: hidden;
    padding: 128px 0;
}

.final-cta-content {
    margin: 0 auto;
    max-width: 820px;
    text-align: center;
}

.final-cta-content .eyebrow {
    justify-content: center;
}

.final-cta-content h2 {
    margin-left: auto;
    margin-right: auto;
    max-width: 760px;
}

.final-cta-content > p:not(.eyebrow) {
    margin-left: auto;
    margin-right: auto;
    max-width: 690px;
}

.final-cta-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    justify-content: center;
    margin-top: 32px;
}

/* =========================
   FOOTER
========================= */

.site-footer {
    background: #fbfcfc;
    color: var(--contact-ink);
    padding-top: 70px;
}

.footer-grid {
    display: grid;
    gap: 54px;
    grid-template-columns:
        minmax(0, 1.5fr)
        minmax(160px, 0.7fr)
        minmax(190px, 0.8fr);
    padding-bottom: 55px;
}

.footer-logo img {
    height: 44px;
    object-fit: contain;
    width: auto;
}

.footer-brand p {
    color: var(--contact-ink-soft);
    font-size: 14px;
    line-height: 1.75;
    margin-top: 18px;
    max-width: 370px;
}

.footer-links {
    align-content: start;
    display: grid;
    gap: 10px;
}

.footer-links h2 {
    color: var(--contact-emerald-deep);
    font-family: "DM Sans", Arial, sans-serif;
    font-size: 13px;
    font-weight: 900;
    letter-spacing: 0.08em;
    margin: 4px 0 9px;
    text-transform: uppercase;
}

.footer-links a {
    color: var(--contact-ink-soft);
    font-size: 14px;
    transition: color var(--contact-transition);
}

.footer-links a:hover,
.footer-links a:focus-visible {
    color: var(--contact-emerald);
    outline: none;
}

.footer-bottom {
    align-items: center;
    border-top: 1px solid var(--contact-line);
    color: var(--contact-muted);
    display: flex;
    font-size: 12px;
    justify-content: space-between;
    padding-bottom: 25px;
    padding-top: 25px;
}

/* =========================
   REVEAL + TILT
========================= */

[data-reveal] {
    opacity: 0;
    transform: translateY(22px);
    transition:
        opacity 650ms ease,
        transform 650ms ease;
}

[data-reveal].is-visible {
    opacity: 1;
    transform: translateY(0);
}

[data-tilt] {
    transform: perspective(900px)
        rotateX(var(--tilt-x, 0deg))
        rotateY(var(--tilt-y, 0deg))
        translate3d(0, var(--tilt-lift, 0px), 0);
    transform-style: preserve-3d;
    transition:
        background 220ms ease,
        border-color 220ms ease,
        box-shadow 220ms ease,
        transform 180ms ease;
    will-change: transform;
}

[data-tilt].is-tilting {
    transition-duration: 45ms;
}

[data-tilt][data-reveal]:not(.is-visible) {
    transform: translateY(22px);
}

/* =========================
   RESPONSIVE
========================= */

@media (max-width: 1080px) {
    .site-nav {
        gap: 16px;
        padding-left: 24px;
        padding-right: 24px;
    }

    .site-nav-links a {
        font-size: 13px;
        padding-left: 10px;
        padding-right: 10px;
    }

    .contact-hero-layout,
    .form-layout,
    .agent-verification-layout,
    .management-layout,
    .faq-layout {
        gap: 48px;
    }

    .contact-hero-layout {
        grid-template-columns: minmax(0, 1fr) minmax(340px, 0.82fr);
    }

    .inquiry-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .process-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .contact-support-card {
        left: -16px;
    }

    .contact-management-card {
        right: -10px;
    }
}

@media (max-width: 860px) {
    .site-nav {
        grid-template-columns: auto auto 1fr;
        min-height: 74px;
    }

    .brand-logo img {
        height: 38px;
    }

    .mobile-menu-button {
        display: block;
        justify-self: end;
    }

    .site-nav-links {
        align-items: stretch;
        background: rgba(255, 255, 255, 0.98);
        border: 1px solid rgba(0, 75, 79, 0.12);
        border-radius: 18px;
        box-shadow: var(--contact-shadow-sm);
        display: none;
        flex-direction: column;
        gap: 4px;
        left: 20px;
        padding: 10px;
        position: absolute;
        right: 20px;
        top: 70px;
    }

    .site-nav-links.is-open {
        display: flex;
    }

    .site-nav-links a {
        border-radius: 10px;
        padding: 12px 13px;
    }

    .nav-login-button {
        font-size: 13px;
        min-height: 39px;
        padding: 8px 13px;
    }

    .contact-hero-layout,
    .form-layout,
    .agent-verification-layout,
    .management-layout,
    .faq-layout {
        grid-template-columns: 1fr;
    }

    .contact-hero-layout {
        gap: 48px;
    }

    .contact-hero-copy,
    .form-copy,
    .management-copy,
    .faq-copy {
        max-width: 720px;
    }

    .contact-hero-visual {
        margin-left: auto;
        margin-right: auto;
        max-width: 610px;
        width: 100%;
    }

    .contact-support-card {
        left: 16px;
    }

    .contact-management-card {
        right: 16px;
    }

    .form-copy {
        max-width: 620px;
    }

    .agent-verification-copy {
        max-width: 720px;
        position: static;
    }

    .footer-grid {
        grid-template-columns: 1.3fr 1fr;
    }

    .footer-brand {
        grid-column: 1 / -1;
    }
}

@media (max-width: 640px) {
    .contact-shell {
        padding-left: 20px;
        padding-right: 20px;
    }

    .site-nav {
        gap: 8px;
        padding: 12px 18px;
    }

    .brand-logo img {
        height: 32px;
    }

    .nav-login-button {
        display: none;
    }

    .site-nav {
        grid-template-columns: auto 1fr auto;
    }

    .contact-hero {
        min-height: auto;
        padding-bottom: 66px;
        padding-top: 128px;
    }

    .contact-hero-copy h1 {
        font-size: clamp(48px, 14.5vw, 67px);
    }

    .contact-hero-description {
        font-size: 16px;
    }

    .contact-hero-actions,
    .final-cta-actions {
        align-items: stretch;
        flex-direction: column;
    }

    .contact-hero-actions .button,
    .final-cta-actions .button {
        width: 100%;
    }

    .contact-hero-visual,
    .contact-hero-stage {
        min-height: 420px;
    }

    .contact-hero-stage {
        padding: 28px;
    }

    .contact-visual-mark {
        font-size: clamp(72px, 23vw, 122px);
    }

    .contact-support-card {
        bottom: 13px;
        left: 10px;
        max-width: 210px;
        padding: 13px 14px;
    }

    .contact-management-card {
        max-width: 200px;
        right: 10px;
        top: 15px;
    }

    .content-section {
        padding-bottom: 82px;
        padding-top: 82px;
    }

    .final-cta-section {
        padding-bottom: 85px;
        padding-top: 85px;
    }

    .section-heading h2,
    .form-copy h2,
    .management-copy h2,
    .faq-copy h2,
    .final-cta-content h2 {
        font-size: clamp(35px, 10.5vw, 48px);
    }

    .section-heading > p:last-child,
    .form-copy > p,
    .management-copy > p,
    .final-cta-content > p:not(.eyebrow) {
        font-size: 16px;
    }

    .inquiry-grid,
    .process-grid {
        grid-template-columns: 1fr;
    }

    .agent-search-control,
    .agent-results-grid {
        grid-template-columns: 1fr;
    }

    .agent-search-control .button {
        width: 100%;
    }

    .agent-verification-panel {
        border-radius: 22px;
        padding: 20px;
    }

    .agent-result-card {
        grid-template-columns: 56px minmax(0, 1fr) auto;
    }

    .agent-result-avatar {
        height: 56px;
        width: 56px;
    }

    .agent-profile-dialog {
        border-radius: 22px;
        padding: 24px 19px;
    }

    .inquiry-card {
        min-height: 190px;
    }

    .process-card {
        min-height: auto;
    }

    .contact-form {
        border-radius: 22px;
        padding: 20px;
    }

    .form-row {
        grid-template-columns: 1fr;
        margin-bottom: 16px;
    }

    .form-field-full {
        margin-top: 0;
    }

    .form-routing-note {
        margin-top: 24px;
    }

    .management-points article {
        gap: 12px;
        grid-template-columns: 28px 1fr;
        padding: 18px;
    }

    .footer-grid {
        gap: 34px;
        grid-template-columns: 1fr;
    }

    .footer-brand {
        grid-column: auto;
    }

    .footer-bottom {
        align-items: flex-start;
        flex-direction: column;
        gap: 6px;
    }

    .site-nav-links {
        left: 12px;
        right: 12px;
        top: 66px;
    }
}

@media (prefers-reduced-motion: reduce) {
    html {
        scroll-behavior: auto;
    }

    *,
    *::before,
    *::after {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        scroll-behavior: auto !important;
        transition-duration: 0.01ms !important;
    }

    [data-reveal] {
        opacity: 1;
        transform: none;
    }
}